Payment & Security
Decorum Interiors use the latest payment & security software, allowing our customers to experience a smooth and positive shopping experience. We accept all major credit cards, Apple Pay, payment slice options and bank transfer options to allow you to choose the most suitable payment method at checkout.
Credit Card Payments (Stripe)
Decorum Interiors merchant account and Stripe payment gateway via Shopify. This option allows customers to complete transactions very quickly and securely online.
*Any payments made with Non-UK/foreign cards are subject to further checks and we have the right to cancel orders that do not pass our security checks.
A PCI-certified auditor has audited Stripe. We’re a certified PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, we use the best-in-class security tools and practices to maintain a high level of security at Stripe.
Payment Slicing (Klarna / PayPal / ShopPay)
Pay in 3 Interest-Free Instalments: Split your purchase into three equal payments. Just enter the credit or debit card details of your choice and make automatic payments every 30 days. No interest or fees when you pay on time. No impact to your credit score.
Pay in 30: Shop now and pay for only what you decide to keep. Make your payment in full 30 days after your purchase is shipped. No upfront payments, no interest, and no fees when you pay on time. Get the items you want now and pay up to 30 days after shipment.
HTTPS & HSTS for Secure Connections
Stripe forces HTTPS for all services using TLS (SSL), including our public website and the Dashboard to ensure secure connections:
- Stripe.js is served only over TLS.
- Stripe’s official libraries connect to Stripe’s servers over TLS and verify TLS certificates on each connection.
We regularly audit the details of our implementation, including the certificates we serve, the certificate authorities we use, and the ciphers we support. We use HSTS to ensure that browsers interact with Stripe only over HTTPS. Stripe is also on the HSTS preloaded lists for both Google Chrome and Mozilla Firefox.
Sensitive Data & Communication Encryption
All card numbers are encrypted at rest with AES-256. Decryption keys are stored on separate machines. None of Stripe’s internal servers and daemons can obtain plain text card numbers but can request that cards are sent to a service provider on a static allow list. Klarna’s infrastructure for storing, decrypting, and transmitting card numbers runs in a separate hosting environment, and doesn’t share any credentials with Stripe’s primary services including our API and website.
Vulnerability Disclosure & Reward Program
By submitting a security bug or vulnerability to Stripe through HackerOne, you acknowledge that you’ve read and agreed to the programme terms and conditions. Please refer to our policy on HackerOne for more information on how to participate in our bug bounty programme.
Telephone Payments
For security purposes we do not accept payments made over the telephone.
Bank Transfers
Please contact our Customer Service team by telephone on (0191) 482 4443 where we can provide you with our account details in order for you to arrange a BACS transfer to.
Once the BACS payment is compete we recommend you contact Customer Services by telephone, or email to confirm that payment has been made.
Once payment the has cleared into our account we can then begin the order process and your advised lead time on the product page will begin.
If you require a copy invoice / VAT invoice please email info@decorum-living.com where our accounts team can supply this.
